Accessibility statement for Bishop Grosseteste University

This accessibility statement applies to www.bishopg.ac.uk.

This website is run by Bishop Grosseteste University. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • change colours, contrast levels and fonts

  • zoom in up to 300% without the text spilling off the screen

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

How accessible this website is

We know that some parts of this website are not fully accessible:

  • The text will not reflow in a single column when you change the size of the browser window

  • You cannot modify the line height or spacing of text

  • Most older PDF documents are not fully accessible to screen reader software

  • You are unable to skip through some of our online forms results when using a screen reader or keyboard only

  • Our course search form does not announce the number of courses found to screen reader users

  • You cannot skip to the main content when using a screen reader or keyboard only

  • Context of links are poorly formatted

  • Heading structure is not in a logical order

  • Unable to pause moving objects

  • No feedback on course search

  • Colour contrast does not meet 4.5:1 ratio

  • Some videos contain auto generated captions.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you within 5 working days.

If you cannot view the map on our ‘contact us’ page, call or email us https://www.bishopg.ac.uk/contact-us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Bishop Grosseteste University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

  • Some images do not have a text alternative, or have alt text that is non-descriptive, so people using a screen reader cannot access the information.

  • Many pages on the website do not have a Heading, or have skipped heading levels, and/or appropriate (ARIA) labels attributed to them.

  • Contact tables are inaccessible for users of assistive technology.

  • On some pages, colour contrast ratios do not conform to the adequate colour contrast levels of 4.5:1.

  • There are areas of the website that a screen reader cannot access due to the client side scripting.

  • Many links on the website system do not provide context of where the user will navigate to, and whether this will occur in a new window or the current tab. Wherever possible, a link needs additional context.

  • Some content elements aren’t functional for keyboard only users.

  • Focus areas are not visible when tabbing through on images, text, or accordions.

  • Zoomed content on course navigation becomes unusable.

Disproportionate Burden

We do not consider to have any disproportionate burdens.

Content that's not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By add date, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Live Video

Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions - live).

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Our accessibility roadmap (to follow) will show how and when we plan to improve accessibility on this website.

Preparation of this accessibility statement

This statement was prepared on Monday, 18 July 2022. It was last reviewed on Wednesday 10 August 2022.

This website was last tested on Wednesday, 08 June 2022. The test was carried out by HeX Productions. Pages were tested with automated and manual testing methods. These have been highlighted in this Accessibility Statement